Terms of Service

1. Acceptance of Terms

By accessing or using the IntakeAI platform, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.

2. Description of Service

IntakeAI provides an AI-powered patient intake platform that conducts conversational intake sessions, captures clinical data, integrates with electronic health record systems, and generates preliminary diagnosis drafts for provider review.

3. Eligibility

Our services are intended for licensed healthcare organizations and their authorized personnel. You represent that you have the authority to bind your organization to these terms.

4. Account Responsibilities

• You are responsible for maintaining account security
• You must provide accurate and complete information
• You must notify us of any unauthorized access
• You are responsible for all activity under your account

5. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Attempt to reverse-engineer our AI models
• Share account access with unauthorized individuals
• Upload malicious content or interfere with the service

6. Clinical Disclaimer

IntakeAI is a clinical support tool. AI-generated diagnosis drafts are preliminary assessments intended to assist — not replace — clinical judgment. Providers are solely responsible for all clinical decisions and patient care.

7. Limitation of Liability

To the maximum extent permitted by law, IntakeAI shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the service.

8. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or through the platform.

9. Contact

Questions about these terms? Contact us at hello@intakeai.com.